1. Marketplace Model
- Products are shipped by the respective vendors.
- FLEACO provides only the technology platform connecting buyers and sellers.
2. Shipping Times
- Delivery timelines vary by seller and destination.
- Estimated delivery is shown on the product page whenever available.
3. Shipping Charges
- Shipping charges are determined by the seller.
- Applicable shipping charges are displayed during checkout before payment.
4. Tracking
If the seller provides tracking information, it will be available within the user's order details on the FLEACO platform.
5. Delays
Shipping delays caused by the following are outside FLEACO's control:
- Weather conditions
- Logistics or courier disruptions
- Natural disasters
- Public holidays
6. Shipping Questions
For shipment status, delivery updates, packaging issues or other logistics-related questions, please contact the seller directly using the messaging feature available within your order on the FLEACO platform.
7. Contact
For escalations, write to hello@fleaco.com.
Questions about this page?
Contact us at hello@fleaco.com.